SEPTEMBER 2015
H
business elite canada
7
ues where they aim to treat people with
respect and integrity and conduct them-
selves in an honest and ethical fashion.
At the same time, they have a mandate
to achieve the maximum results for their
clients while preserving their brand repu-
tation.
“Collecting money is an art,” Cabral ex-
plained. “For the most part, people want
to pay their bills; it’s do they have the
means to pay it? If I’ve lost my job and
there’s some illness in my family or the
marital status has changed, that becomes
a concern. You have to understand the per-
son you are speaking to and their personal
situation.”
That level of understanding is what makes
the team at D&A stand out among their
peers. Many of Cabral’s employees have
been with the company for many years,
“If you have the means to pay, let’s work something out and get your financial
situation back in line.”
