SEPTEMBER 2015
H
business elite canada
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takes a certain finesse. Businesses that
hire companies to recover missed pay-
ments do so by taking into consideration
both brand reputation and lost revenue.
“We definitely balance the two and take
the consumer’s situation into account,” he
said. “Businesses equally regard recover-
ies with reputation.”
D&A was founded in 1988 by Cabral and
company president Phil Morrison, who
launched the business as a regional col-
lection agency. As the company branched
out into various sectors, they evolved into
a national third-party collection provider
