8 business elite canada
H
OCTOBER 2015
“Nowwe’removing aggressively intoUnified
Communications which is the convergence
of all of those technologies with voice tele-
phony, email messaging and other types of
services,” said Mark Alexander, Arkadin
President, The Americas. “The conv-
ergence provides us with numerous
business opportunities, which at the same
time presents both challenges and oppor-
tunities for our clients. They view us as a
major partner for breaking down the
technology barriers and delivering easy-to-
use applications in a way that is easier to
procure than if they tried to do it
themselves.”
Arkadin and
NTT join forces
In 2014, Arkadin was acquired by Japan’s
NTT Communications Corporation (NTT
Com), allowing the telecommunications gi-
ant to offer its customers the global confer-
encing and collaboration solutions provid-
ed by Arkadin. A partnership between NTT
America and Arkadin strengthened the com-
panies’ offering even further by combining
NTT’s networking, data and IP expertise
with Arkadin’s suite of collaboration solu-
tions. For clients, it meant that cloud-based
solutions would be easier to use, available
globally and on demand, and backed up by
world-class support.
“Everything we do is cloud based,” Alexan-
der explained. “The customer doesn’t have
to procure anything up front. We typically
enter into a two- or three-year contract with
our clients. We provide all of the technolo-
gy, the expertise, including training … so the
client knows how to deploy the services to
best fit their business environment.”
“We provide all of the technology, the
expertise, including training … so the
client knows how to deploy the services
to best fit their business environment.”
Mark Alexander
Arkadin President, The Americas
