4 BUSINESS ELITE CANADA | APRIL 2019
diagnosing. However, during the process
the pair gained invaluable insight into
how the app could affect the daily routine
and administration of a medical office or
clinic—for instance, reducing the amount
of time, 25 to 40 per cent of time on
average, doctors spend collecting and
charting patient information.
“We noticed something extremely novel,”
says Mazzuca, “that in every single office,
the doctors, nurses, and staff were all
writing notes for the patient. We realized
that we could collect information from
the patient, and automate a variety of
administrative tasks that happen in the
clinic.”
From there, the team consulted with
various medical groups and saw a huge
potential for a virtual health care assis-
tant to improve the level of efficiency and
effectiveness in the health care system.
In practise, Insig allows the highly skilled
men and women in health care to use
their time more effectively, and allow
patients to receive care more efficiently.
“As we began growing the platform and
serving more practitioners, we collected
a variety of statistics and noticed how
powerful the efficiencies are—we’re
saving them 80 per cent of their overall
documentation time,” says Del Balso.
Insig was designed as an extension to the
brick and mortar of a clinic, allowing for
easier patient interaction and process-
Matthew Mazzuca, CEO and Co-Founder
David Del Balso, President and Co-Founder
