BEC / September / 2016 - page 111

Nations people living in Canada’s far north.
“I think that it is important to acknowledge
that the strength of the airline is reflective
of the strength of the community. In a time
where there was essentially no First Na-
tions operator, we had embarked in invest-
ing in our airline and the community has
supported it all these years and has helped
us make it a strong, viable company. I’m
very proud of our airline. We are happy
that it has come and turned into what it is
today,” Chief Dumas said.
THE PHILOSOPHY BEHIND
THE COMPANY
This year the company celebrated its 30th
anniversary. How do you stay in business
for this long? Part of the answer is the flex-
ibility that accompanies ownership. “Be-
cause our company is our own company,
we’ve molded it and shaped it,” Chief Du-
mas said. Tinkering with a business philos-
ophy that focuses on quality service rather
than profit has been the main instigator
behind the company’s success. Good ser-
vice extends not only to community mem-
bers but to anybody who chooses to fly
with Missinippi Airways.
“All of the communities that we operate in
or anyone who’s our client, we treat them
like they’re part of our family, part of our
ownership,” Chief Dumas said. “We en-
sure that our employees are respectful and
courteous and go above and beyond to as-
SEPTEMBER 2016
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