student loans,” said Mislov. “First-party
collection is where we remind owing par-
ties on behalf of the corporation to collect
the outstanding balance.”
CCPC offers personalized service, which
means that an account is specifically as-
signed to a skilled collection professional
who will work with that account from start
to finish to maximize recovery. The agency
is also committed to “green collections”
as it strives to become a paperless office.
Staff is shredding and recycling, using
electronic file transfers and internal pro-
cesses, utilizing environmentally-friendly
printing, and communicating with debtors
through email.
NEW HEADQUARTERS IS
EQUIPPED WITH ADVANCED
TECHNOLOGY
In 2014, the companymoved from its down-
town location in Toronto to a larger facil-
ity in the city's north end that is equipped
with the latest technologies to be able to
securely connect with clients and debtors.
“With our growth, we moved to a brand
new building at Weston Road and Shep-
pard Ave West and with that new building
we brought in all new state-of-the-art tech-
nology,” Mislov said. “We have taken on
more space to incorporate the growth that
we expect and have planned on for over
the next five years.”
6
business elite canada
H
JULY 2015
