offering and our food quality to truly be best in class for family dining, at the same time we embraced 3rd party delivery platforms.” For a chain that began as a breakfast house, the emphasis on strengthening lunch and dinner menus represents a deliberate pivot toward capturing broader dining occasions. BUILDING CONSISTENCY ACROSS CANADA Running restaurants from coast to coast brings challenges, particularly in maintaining consistency while addressing diverse regional tastes. Kaytor attributes success in this area to the commitment of franchise partners. “We work directly with franchise owner representatives from every geographic market we do business in across Canada. These franchise owners also perform our market testing for new food and beverage offerings and provide guidance from their markets on consumer feedback, trends and local events. Without this team of dedicated owners it would be extremely difficult to be competitive in so many diverse communities across Canada.” This collaborative model allows the brand to adapt to local conditions while ensuring core menu and service standards remain intact. 87 NOV 2025 | BUSINESS ELITE CANADA
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