users through hands-on instruction and learning modules powered by artificial intelligence. “This dual investment ensures safety, confidence, and a consistent standard of quality across all client interactions,” says Leclerc. With an established presence across Canada and operations supporting cross-border clients, the company remains focused on geographic expansion. “We’re focused on strengthening our national presence by offering consistent service, smart technology, and proximity-based support to clients across the country,” says Leclerc. While the U.S. market is part of Cisolift’s reach, growth efforts remain concentrated in Canada, where demand for intelligent, responsive solutions continues to rise. Changing customer expectations are also shaping how Cisolift invests in systems and people. Clients now expect greater speed, transparency, and results. “Clients now expect a seamless, resultdriven experience,” says Leclerc. “They want speed, visibility, and service that anticipates rather than reacts.” Cisolift’s digital platforms, including CRM systems, smart dashboards, and mobile interfaces, are designed to deliver real-time insights and proactive support. 23 JUN 2025 | BUSINESS ELITE CANADA
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