reliable, high-performing equipment supported by world-class expertise,” says Leclerc. These alliances enhance service quality while giving customers access to deeper technical knowledge and faster issue resolution. Cisolift has incorporated electric and lowemission equipment into its fleet and encourages maintenance and refurbishment over replacement as a way to uphold sustainabilty. Cisolift is also evaluating smart technologies that could help monitor and reduce environmental impacts across its operations. “Sustainability isn’t a side project: it’s embedded in our strategy nationwide,” says Leclerc. Service at Cisolift extends well beyond the initial sale. Equipment is supported throughout its entire lifecycle, and the company stays closely involved through every stage of ownership. “We don’t just sell a piece of equipment, we stay involved in its entire lifecycle,” says Leclerc. “It’s not just service: it’s a partnership that grows over time.” That longterm approach has become a foundation of the company’s business strategy. Internally, Cisolift has made training a core part of its identity. “Internally, we developed the Cisolift University, a structured platform that supports continuous learning and technical excellence across all departments,” says Leclerc. The program helps ensure consistent quality, equipping employees with the tools they need to perform at a high level across roles and regions. Cisolift supports external 21 JUN 2025 | BUSINESS ELITE CANADA
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