aged Companies by Deloitte in 2013, achieving
a fourth place ranking in the Branham Group’s
Top 10 Canadian ICT Security Companies and
listed at number 102 in its recognition of Top
250 ICT Companies. Graycon has also been
named Best Workplace in Calgary numerous
times.
While the recognition is nice and certainly is
a strong indication that Graycon is on the right
track, it is not the only primary measure of suc-
cess and sustainability for the company after
25 years. Rather, it’s all about keeping a bal-
anced scorecard. The scorecard lists four key
ingredients or bottom line goals, indicated as
score boxes for the company, in equal measure
of: client satisfaction, profitability, Grayconian
happiness, and building good karma.
Gray started the employee-only company 25
years ago with a human resources and IT con-
sulting background. It started out as a private
company and went public during the .com era
of the 90’s and returned to become a private
firm at the end of 2003. They have expanded
from their headquarters in Calgary, Alberta to
Edmonton, and Red Deer, and set up locations
in Saskatoon, Saskatchewan and Kelowna and
Kamloops, British Columbia. Interestingly, in an
age where we are just beginning to understand
JULY 2014
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