88   business elite canada
        
        
          H
        
        
          AUGUST 2014
        
        
          also one of the first cleaning and maintenance
        
        
          companies primarily serving the retail indus-
        
        
          try to have an independent safety professional
        
        
          on staff to monitor and examine any product
        
        
          or chemical before it is used in Scandinavian
        
        
          cleaning. Besides innovation, Hay says that
        
        
          Scandinavian owes much of it’s success in part
        
        
          to being a family business with his son, Russell
        
        
          Hay, as president, his daughter Melanie as di-
        
        
          rector of human resources and his daughter
        
        
          Candace who manages safety insurance.
        
        
          “I’m very blessed to have a family business
        
        
          with his wife Wilda and three children who are
        
        
          interested in the organization and supporting it
        
        
          to bring it all together,” said Hay.
        
        
          He also has a great reputation of service, not
        
        
          only with clients, but employees to thank.
        
        
          “The way our organization is set up is that we
        
        
          partner with employees so that they can end
        
        
          up on a project or two making a very strong
        
        
          and comfortable living, and have consistent
        
        
          time at home with their families,” said Hay.
        
        
          “We get a lot of people coming in to talk to us