treatment industries.
Oftentimes, clients approach J/E with a
single problem in mind, but J/E occasion-
ally ends up solving multiple problems,
which is something that makes customers
very happy, says Volkaert. One long-time
customer often came to J/E with a broken
down spindle that needed repairs every
six months, costing $10,000 and resulting
in downtime.
J/E recommended a more efficient way of
running their machine, a notion which was
initially dismissed by the client. Eventually,
after another spindle breakdown, the cli-
ent decided to invest in J/E’s solution. The
MARCH 2017
H
business elite canada
5
