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          business elite canada
        
        
          H
        
        
          OCTOBER 2013
        
        
          CIARA Technologies, found-
        
        
          ed in Montreal in 1984, is a
        
        
          leading global provider of IT
        
        
          products, technologies, soft-
        
        
          ware, solutions and services
        
        
          to small and medium sized-
        
        
          businesses, large enterprises
        
        
          and to the public sector such
        
        
          as government, defense and
        
        
          educational entities. CIARA
        
        
          designs, develops, markets,
        
        
          services and supports a va-
        
        
          riety of computer systems
        
        
          ranging from mobile devices
        
        
          to high-end supercomputers.
        
        
          Although it is primarily based
        
        
          in Canada, CIARA serves cus-
        
        
          tomers located in more than
        
        
          60 countries across 5 conti-
        
        
          nents.
        
        
          Business Elite Canada recently
        
        
          conducted a telephone inter-
        
        
          view with Jonathan Ahdoot,
        
        
          the Executive Vice President
        
        
          of Sales and Marketing at Ci-
        
        
          ara, and sought an elaboration
        
        
          of Ciara’s business model and
        
        
          strategy as well as his per-
        
        
          spective on the current chal-
        
        
          lenges facing the IT market-
        
        
          place. Ahdoot, who joined the
        
        
          family owned and operated
        
        
          business in 1999, relishes the
        
        
          role CIARA plays as a leader
        
        
          in the field of Mission Critical
        
        
          IT requirement, High Per for-
        
        
          mance Computing and OEM/
        
        
          ODM Appliance Services.
        
        
          Facing strong competition
        
        
          from industry heavyweights
        
        
          such as IBM, Dell and HP, CI-
        
        
          ARA strives to differentiate it-
        
        
          self by the quality, reliability
        
        
          and affordability of its manu-
        
        
          factured products. In a com-
        
        
          petitive global market, com-
        
        
          panies are always searching
        
        
          for ways to lower costs, and
        
        
          this mission is often translated
        
        
          into outsourcing the labour
        
        
          component of manufacturing
        
        
          to Asia. “Major IT manufac-
        
        
          turers tend to produce their
        
        
          products in huge volumes that
        
        
          cater to a mass market con-
        
        
          sumer audience. The princi-
        
        
          pal underlying idea surround-
        
        
          ing this business model is to
        
        
          pigeon-hole the customer’s