Up to 70 percent of their work
in progress at any given time
is with repeat clients. This
desire for long-term relation-
ships extends to joint venture
partners, subcontractors, and
suppliers.
“I think there is a huge market
out there that we fit in to. We
are a company that is relation-
ship driven and we want to
enhance that. We want to be
partners with our clients; we
want to use the construction
management delivery method
as a platform for how we do
business. We want to be very
open and candid with our cli-
ents and help them with the
process from front to back,
so we are more of a full-ser-
vice type contractor. We have
implemented some internal
technology platforms to help
us do that as well, in terms of
innovation,” said Bob.
Tasked with helping the com-
pany expand, Bob was stead-
fast in his company beliefs:
McKay-Cocker is a company
built through a culture of ex-
ecution, where every client
deserves quality, regardless
of project size or budget. If
their clients aren’t happy, then
McKay-Cocker isn’t happy.
“We want to grow, but we
want to grow sensibly. We
don’t want to go and buy the
market. We want to grow in
a sensible way. In my opin-
ion, people are the key to
our business. What I want
to do is build our company
with the best people. I think
that growth will occur on its
own,” said Bob. “If we grow
too quickly we will become a
4
business elite canada
H
AUGUST 2013
